Support
Get in touch if something isn't working. You'll never need to send us your password or your portfolio to get help. We reply in English.
Contact
Support contact: [email protected]
Before you get in touch
- Don't send passwords, recovery codes, API keys or full portfolio statements.
- Tell us which page you were on and what error message you saw. That helps us find the problem faster.
- Want to know if the numbers are up to date? Check the status page.
Cancelling your subscription
You cancel, undo a cancellation and withdraw from a purchase yourself under Subscription and tokens on your profile page. You don’t need to write to us, and we confirm by email.
Complaints and accessibility
If you're unhappy with the service, or something makes it hard to use, like problems with a screen reader, keyboard navigation or contrast, we want to hear about it. Use the contact address above.